Privacy Policy

Effective date: October 8, 2026
Last updated: October 14, 2026

Our privacy commitments

• We do not sell your personal information.
• We do not share your personal information with other brands or companies for their own marketing.
• We do not ask for medical or health information, and we never use any you send us for marketing or advertising.
• We honor browser-based opt-out signals such as Global Privacy Control.
• We collect only what we need to run research accounts, fulfill orders, support customers, and meet our legal obligations.

1. Who we are and what this policy covers

This Privacy Policy explains how The Good Consulting Company LLC, doing business as Good Peptide Co. (“The Good Consulting Company LLC”, “we”, “us,” or “our”), collects, uses, shares, and protects personal information when you:

• visit goodpeptide.co (the “Site”);
• create a research, wholesale, or affiliate account;
• place an order;
• receive our emails or text messages; or
• contact our support team.

This policy does not cover third-party websites we link to.

2. Research use only and minimum age

The Good Consulting Company LLC supplies research compounds for laboratory, analytical, and research use only. Our products are not drugs, foods, dietary supplements, or cosmetics, and they are not for human or veterinary use.

Prices and checkout are available only to signed-in account holders. To create an account, you must be at least 21 and must confirm that you are buying solely for lawful research purposes.

3. Information we collect

Information you give us

Payment information

• Bank transfer payments. Orders are paid by bank transfer (ACH or domestic wire) directly to our bank. We receive the remitting name, the bank’s name, the payment amount and date, and any reference you include. We do not ask for your online banking credentials, and we do not collect card numbers: card payments are not available yet.

Information collected automatically

When you use the Site, our service providers and we automatically collect:

• IP address
• Browser and device type
• Approximate location, derived from your IP address
• Pages viewed and referring pages
• Date and time of visits
• If you arrived through a referral link, the affiliate code attached to that link

We collect this through cookies and similar technologies (section 7).

Information from others

• Our bank: the remitting name, amount, date and reference of each transfer we receive, so we can match it to your order.
• Shipping carriers: delivery status and delivery exceptions.
• Affiliates: the fact that they referred you. An affiliate may also ask us to attribute your account to them after you sign up.
• Public sources: publicly available information about your organization, when we review a wholesale account or an order.

4. How we use information

We use personal information to:

• Run accounts: create and secure your account, apply the right pricing for your account type, and manage wholesale and affiliate status.
• Fulfill orders: process payments and invoices, ship orders, provide tracking, and handle replacements, returns, and refunds under our Terms and Conditions.
• Support you: answer questions about orders, shipping, certificates of analysis, lot numbers, and specifications.
• Keep compliance records: retain research-use declarations, order and payment records, and verification results, and meet tax, accounting, and other legal obligations.
• Prevent fraud and misuse: detect fraudulent transactions, protect accounts, and identify orders or accounts that are inconsistent with research use.
• Run the affiliate program: attribute referred accounts and calculate and pay commissions.
• Improve the Site: understand how the Site is used, and fix problems.
• Send marketing, only if you opt in: product availability, new lots and certificates, and company updates. You can opt out at any time (section 8).

We do not make automated decisions that produce legal or similarly significant effects without human review. Decisions to hold, cancel, or refuse an order, or to close an account, are made by our team.

5. Health information

We do not ask for medical records, health conditions, or other health information, and you should not send them. Our products are for laboratory research only, and our support team cannot discuss personal use.

If you include health-related information in a support ticket, email, review, order note, or upload anyway, we will:

• use it only to respond to that specific message, or to decline an order or close an account where it indicates non-research use;
• never use it for advertising, retargeting, profiling or marketing, and never reuse it as marketing content;
• never sell it, or share it with any third party for their own purposes; and
• delete it once it is no longer needed for that purpose or for our legal record-keeping.

6. How we share information

We share personal information only as described below.

• Service providers. Companies that help us run the business, under contracts that require them to protect the information and use it only to provide services to us. Categories include:
• • website hosting and ecommerce platform
  • account sign-in and authentication
  • fraud screening
  • shipping and fulfillment
  • address suggestion and verification
  • email and text messaging
  • customer support tools
  • analytics
  • IT security
• Google Maps Platform. When you enter a shipping address at checkout, the text you type is sent to Google Maps Platform (the Places API and the Address Validation API) to suggest and verify the address. Google processes it under the Google Privacy Policy and its Terms of Service. We keep the address you confirm, Google's identifier for the place, and a summary of the verification result; we do not keep the rest of Google's response.
• Affiliates who referred you. If your account is attributed to an affiliate, that affiliate can see your account name, order dates, and order subtotals. Affiliates do not receive your address, contact details, payment details, or the specific products you ordered.
• Shipping carriers. Names, addresses, and package details needed to deliver your order.
• Professional advisers. Lawyers, accountants, auditors, and insurers, under confidentiality obligations.
• Legal and safety reasons. When required by law, subpoena or court order, or when we believe disclosure is necessary to protect our rights, prevent fraud, or protect the safety of any person.
• Business transfers. If we are involved in a merger, acquisition, or sale of assets, personal information may transfer to the successor, which will be bound by this policy for information collected under it.
• At your direction. When you ask us to share information.

We do not sell personal information, and we do not share it with other brands or companies for their own marketing.

7. Cookies and similar technologies

We use:

• Essential cookies to keep you logged in, maintain your cart, remember that you confirmed the site entry statements, and secure checkout. The Site does not work without them.
• Referral cookies to record the affiliate code on a referral link, so your account can be attributed to the affiliate who referred you.

We do not set analytics or advertising cookies. Our usage analytics are collected on our own servers, without third-party tracking scripts. You can control cookies through your browser settings. Blocking essential cookies will stop login and checkout from working.

Opt-out signals. We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of any sale, sharing, or targeted advertising for that browser. If you are logged in, we apply it to your account too.

8. Email

Transactional messages. We send emails about your account, orders, invoices, shipping, and support tickets. If you give us a mobile number for order updates, we may also send these by text. Transactional messages are part of the service and are not marketing.

Marketing email. We send marketing email only if you opt in. Opting in is never a condition of purchase. Every marketing email includes an unsubscribe link, and we process unsubscribes promptly.

9. How long we keep information

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting, and compliance obligations, resolve disputes, and enforce our agreements.

Retention periods depend on the type of information and why we collected it. For example, we typically keep order, invoice, and payment records for several years to meet tax and accounting requirements.

When information is no longer needed, we delete it or de-identify it.

10. Where we operate

We are based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States and other places where our service providers or we operate.

11. Security

We use administrative, technical, and physical safeguards appropriate to the information we hold, including:

• encryption in transit;
• restricted staff access to verification documents, tax forms and account records; and
• no collection of card numbers or banking credentials on the Site: payments are bank transfers made directly to our bank.

No online system is completely secure, so please take care with what you send us. If we learn of a breach affecting your personal information, we will notify you as required by law.

12. Your privacy rights

Depending on where you live, you may have the right to:

• know and access the personal information we hold about you, and get a portable copy;
• correct inaccurate information;
• delete your information, subject to legal exceptions such as records we must keep for tax and compliance;
• opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, and profiling (we do not do these things, but you may still submit an opt-out);
• limit the use of sensitive personal information, where applicable; and
• appeal our decision on your request.

United States. These rights apply to residents of states with comprehensive privacy laws (including California, Colorado, Connecticut, Virginia, Oregon and Texas), to the extent those laws apply to us. We extend access, correction, and deletion to all customers regardless of state. We will not discriminate against you for exercising your rights.

California. In the past 12 months, we collected the categories of personal information described in section 3: identifiers, commercial information, internet or other electronic network activity, approximate geolocation, and professional information. We collected them for the purposes in section 4 and disclosed them to the categories of recipients in section 6. We have not sold personal information or shared it for cross-context behavioral advertising. We do not knowingly sell or share the personal information of consumers under 16.

How to make a request

• Email privacy@goodpeptide.co with the subject line “Privacy Request.”

We will verify your identity by matching what you tell us against our records, and we may ask you to confirm the request from the email address on your account. An authorized agent may submit a request for you with proof of authorization.

We respond within the time required by law, generally within 45 days for U.S. requests. If we deny your request, you can appeal by replying to our decision with the subject line “Privacy Appeal”.

13. Children

The Site is not intended for anyone under 21. We do not knowingly collect personal information from anyone under that age. If we learn that we have, we will close the account and delete the information, except where the law requires us to keep it.

14. Third-party sites and the Professional Use program

The Site may link to third-party websites. We are not responsible for their privacy practices, content, or security.

15. Changes to this policy

We may update this policy as our practices or the law change. When we do, we will post the updated policy here and change the “Last updated” date. For material changes, we will notify account holders by email or by a notice on the Site before the changes take effect.

16. Contact us

The Good Consulting Company LLC
Attn: Privacy
Address: 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801
Email: privacy@goodpeptide.co

For order and support questions, contact support@goodpeptide.co, Monday to Friday, 9 am to 5 pm MT, excluding U.S. federal holidays.