Loading page
Loading page



The terms that govern research accounts, orders and use of the site.
Effective date: October 8, 2026
Last updated: October 21, 2026
These Terms and Conditions (the “Terms”) are a binding agreement between you and The Good Consulting Company LLC, doing business as Good Peptide Co. (“Good Peptide Co.”, “we”, “us,” or “our”). They govern your use of goodpeptide.co (the “Site”), your account, and every Order you place.
By creating an account, accessing the catalog or placing an Order, you agree to these Terms. If you do not agree, do not use the Site.
Our Privacy Policy is part of these Terms. If you have a separate written agreement with us (for example, for wholesale), that agreement controls where it conflicts with these Terms.
Who may buy. You may create an Account and buy Products only if:
Account required. Prices and checkout are available only to signed-in Account holders.
Registration. To register, you must give accurate, current information, keep it up to date, and accept the research-use agreement and any waivers presented at registration.
Wholesale and affiliate access is by application and our approval, by invitation, or through a pricing link from an account we have authorized to share its pricing. We may enable, change or remove it at any time.
Verification. We may ask for more information about you, your organization or your research purpose at any time, before or after an Order is placed. We may delay, decline or cancel an Order, or suspend an Account, until we are satisfied.
Account security.
Research use only. Products are sold strictly for Research Purposes.
Limited right of use. When you buy a Product, you receive a limited, non-exclusive, non-transferable right to use it for your own internal Research Purposes. Unless a separate written agreement with us allows it, you may not resell, repackage, relabel, distribute or transfer a Product, or use it as a component of another product.
Prohibited uses. You will not, and will not allow anyone else to:
Checkout declaration. Before each Order can be completed, you must check the box confirming that the Products are purchased for in vitro laboratory research only, not for human or veterinary use, and that you accept these Terms. The box is required and is never pre-selected.
Your representations. Each time you place an Order, you confirm that:
Your jurisdiction. We do not represent that any Product is lawful to buy, possess or use in your jurisdiction. Confirming that is your responsibility.
No usage guidance. We do not provide dosing, administration, reconstitution, protocol or personal-use guidance of any kind, in any channel, including customer support. Information on the Site describes Product identity, specifications and quality only.
Breach. If we believe you have breached this section, we may cancel pending Orders, close your Account and refuse future sales, in addition to any other remedy.
If we enable wholesale access on your Account:
Acceptance. Your Order is an offer to buy. We accept it only when we ship it. An order confirmation email confirms that we received your Order, not that we accepted it.
Our right to refuse or cancel. We may refuse, cancel or limit any Order, including after confirmation, if:
If we cancel a paid Order, we refund it in full to the original payment method.
Prices are in U.S. dollars and exclude taxes and shipping unless shown otherwise at checkout. Prices may change at any time. The price shown when you place an Order applies, unless it was an obvious error.
Payment. Orders are paid by card on our secure card checkout, operated for us by The Good Consulting Company LLC at checkout.goodconsulting.io (the name that appears on your card statement), or by bank transfer (ACH or domestic wire) from a U.S. bank account to the account shown at checkout and in your order confirmation.
If you pay by card:
If you pay by bank transfer:
Taxes. You are responsible for applicable sales, use and similar taxes. We collect and remit them where required.
Payment disputes. If you have a problem with an Order, contact us first so we can resolve it under section 9 or 10. If you dispute or reverse a payment for an Order that was properly delivered, we may close your Account and seek to recover the amount owed.
Where we ship. We ship only to addresses in the United States. We do not ship to any location where the sale of a Product is prohibited, and we may cancel Orders to those locations.
Where we ship from. Orders ship from our fulfillment facility in Florida.
Processing time. Orders are generally processed within 2 business days. Processing time is separate from transit time and may be longer on weekends and holidays, during promotions, or in high-volume periods.
Tracking. We email a tracking link when your Order ships. If you don’t receive it within 48 hours of shipment, check your spam or junk folder, then contact us.
Multiple packages. Orders with more than one Product may arrive in separate packages with separate tracking numbers.
Delivery times are estimates, not guarantees. We are not responsible for delays caused by carriers, incorrect addresses, weather, regulatory holds or other events beyond our control. Please make sure your shipping address is correct. We are not responsible for Orders shipped to an address you provided.
All sales are final. We do not accept returns or exchanges, and Products returned without our written authorization will not be refunded. The only exceptions are the situations in the table below and the quality guarantee in section 10. Anything else is at our sole discretion. We stand behind our Products and will always work in good faith to make things right.
To report a problem, contact support@goodpeptide.co or use the Support Center in your Account, and include your order number.
Situation | What to do | Deadline | Remedy |
|---|---|---|---|
Cancel an Order | Use Cancel order on your order page before payment. After payment, contact support. | Before the Order ships | Unpaid: nothing owed. Paid: full refund to the original payment method. |
Damaged, missing or wrong Product | Send your order number and photos of the package, contents and shipping label. Keep all packaging. | Within 48 hours of carrier-confirmed delivery | Replacement or refund, at our option |
Tracking shows delivered, but no package | First check the delivery area, confirm the address, ask household members or building staff, and contact the carrier. Then contact us. | Within 24 hours of carrier-confirmed delivery | We will work with the carrier. Replacement or refund at our discretion. |
Package lost in transit | Send your order number. | Within 14 days after the estimated delivery date | Replacement or refund after the carrier investigation |
Product doesn’t match its COA | Follow the claims process in section 10. | Within 30 days of delivery | Replacement or refund |
Claims received after these deadlines may not be eligible. Reopening a support ticket does not extend them.
What we guarantee. We guarantee that each Product, at the time it ships, matches:
COAs are issued by independent third-party laboratories.
How to make a claim. Contact us within 30 days of delivery with:
We may ask you to return the unused Product for retesting, at our cost.
Your remedy. If we confirm the claim, we will replace the Product or refund its purchase price. This is your sole and exclusive remedy for Products that do not meet the guarantee.
Except for the quality guarantee in section 10, Products, the Site and all information on it are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
We make no warranty that any Product is safe or suitable for human or animal use, or that any Product will produce any particular research result.
To the fullest extent permitted by law:
These limits apply under any legal theory, even if the damages were foreseeable. Some jurisdictions do not allow certain limits, so some of them may not apply to you.
You will defend, indemnify and hold harmless Good Peptide Co. and its owners, officers, employees, agents and suppliers from all claims, losses and expenses, including reasonable attorneys’ fees, arising out of:
If you join our affiliate program, any additional terms we give you when you join apply alongside these Terms. Affiliates may not make health, dosing, personal-use or results claims in any channel, and must follow the research-use requirements in section 4. We may withhold commissions or close affiliate access for any breach.
Prohibited conduct. You will not:
Your content. We may use feedback you send us to run and improve our business. We will not publish any content that describes personal use or results.
Intellectual property. We own the Site, our brand, labels, photography, graphics and certificate formats. You may view and print Site content for your own research records only.
Communications. You agree to receive transactional emails about your Account and Orders. We send marketing email only with your separate consent, which is never a condition of purchase.
Third-party links. We are not responsible for third-party sites linked from the Site.
Third-party services. Address suggestions and address verification at checkout are provided by Google Maps Platform (the Places API and the Address Validation API). Your use of those features is also subject to Google's Terms of Service, and Google's handling of the information is described in the Google Privacy Policy.
Informal resolution first. Before starting any claim, you agree to send a written description of the dispute to support@goodpeptide.co with the subject line “Legal Notice”, and to try in good faith to resolve it informally for at least 60 days.
Arbitration. If the dispute is not resolved informally, it will be decided by binding individual arbitration administered by the American Arbitration Association under its applicable rules. The arbitration will take place in Sheridan County, Wyoming, or by video conference. Either party may instead bring an individual claim in small claims court, or seek injunctive relief for misuse of intellectual property.
Class action waiver. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective or representative proceeding.
Governing law. These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Any claim not subject to arbitration will be brought in the state or federal courts located in Wyoming.
Time limit. Any claim must be brought within one year after it arises, to the extent the law allows.
Termination. You may close your Account at any time. We may suspend or close your Account for any breach of these Terms, to comply with law, or to prevent misuse. Sections 4 and 10 through 17 survive termination.
Changes to these Terms. We may update these Terms as our practices or the law change. When we do, we will post the updated Terms here and change the “Last updated” date. For material changes, we will notify Account holders by email or by a notice on the Site before the changes take effect. Updated Terms apply to Orders placed after they take effect.
General.
The Good Consulting Company LLC, doing business as Good Peptide Co.
Address: 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801
Email: support@goodpeptide.co, Monday to Friday, 9 am to 5 pm MT, excluding U.S. federal holidays
For laboratory research use only. Not for human or veterinary use. Not evaluated by the FDA. Not intended to diagnose, treat, cure or prevent any disease.